Contact information

We’re here to help. If you have any questions about our products, custom orders, or your purchase, please feel free to contact us using the details below.

Company Name: LUMERO LTD
Trade Name: JoyHangs

Registered Address:
321–323 High Road, Office 9113
Chadwell Heath
Romford
RM6 6AX
United Kingdom

(Please note: This is our registered corporate address; for product returns, please contact our support team first for the correct return facility address.)

Studio Address: 

Room 4A302, Area C, Poly Tianyue, Nanhai District, Foshan City, Guangdong Province, China

(Where our design, production, and quality control take place. Studio operations only — not a return address.)

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Contact Details

Email: support@joyhangs.com
We aim to respond to all email inquiries within 24 hours during business days.

Phone: +44 7360 250056
Our phone line is available during the support hours listed below.

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)